Last Updated: 01-01-2025
1. Introduction
Renture Wellness (“we,” “our,” or “us”) is committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website (https://renturewellness.com/) and services. By accessing our website and services, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, identity card number, date of birth, gender, nationality, and contact information (address, email, phone number).
- Health Information: Medical history, genetic data, blood test results, and other health-related details necessary for our services.
- Transaction Information: Payment details, purchase history, and billing information.
- Technical Data: IP address, browser type, operating system, and information about your interactions with our website.
3. How We Collect Your Information
We gather personal information through various methods, including:
- Direct Interactions: When you fill out forms, subscribe to our services, or communicate with us.
- Automated Technologies: Through cookies and similar technologies that collect technical data about your equipment and browsing actions.
- Third Parties: From partners, service providers, and publicly available sources.
4. Use of Your Information
We use your personal information for purposes such as:
- Service Delivery: To provide and manage our health and wellness services.
- Communication: To inform you about updates, offers, and changes to our services.
- Personalization: To tailor our services to your preferences and needs.
- Legal Compliance: To adhere to legal obligations and regulatory requirements.
5. Disclosure of Your Information
We may share your personal information with:
- Service Providers: Third-party companies that assist in delivering our services.
- Legal Authorities: When required by law or to protect our rights and safety.
- Business Partners: With your consent, to offer additional services or products.
6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete data.
- Withdrawal of Consent: Withdraw your consent to our processing of your personal information.
To exercise these rights, please contact us using the details provided below.
8. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Renture Wellness (Raja Uda Branch)
- Phone: 010-465 4932
- Address: 6, Jalan Pusat Perniagaan Raja Uda 1, Pusat Perniagaan Raja Uda, 12300 Butterworth, Penang
Renture Wellness (Bayan Lepas Branch)
- Phone: 018-268 4932
- Address: 35-2-31 Golden Triangle 2 Commercial Square, Jalan Dato Ismail Hashim, 11900 Bayan Lepas, Penang